Frequently Asked Questions
Check out some of our most asked questions.
1
How do I schedule a video visit?
Click here to request a video visit online, or email us directly at: telehealth@eccts.com
2
Which devices can I use for my video visit?
You can use a computer, tablet, or smartphone (iPhone, iPad, and Android devices).
3
How much will my visit cost?
Video visits are typically covered by your regular health insurance – you’ll enter a credit card before the appointment and will be charged the same co-pay as an in-person visit.
4
Is my video visit secure?
Yes! The video technology uses bank-grade encryption. However, make sure you find a quiet, private place in your home or office for your appointment.
Frequently Asked Questions
Check out some of our most asked questions.
1
How do I schedule a video visit?
Click here to request a video visit online, or email us directly at: telehealth@eccts.com
2
Which devices can I use for my video visit?
You can use a computer, tablet, or smartphone (iPhone, iPad, and Android devices).
3
How much will my visit cost?
Video visits are typically covered by your regular health insurance – you’ll enter a credit card before the appointment and will be charged the same co-pay as an in-person visit.
4
Is my video visit secure?
Yes! The video technology uses bank-grade encryption. However, make sure you find a quiet, private place in your home or office for your appointment.