Privacy Policy
Effective Date: 4/1/2025
Epiphany Counseling, Consulting & Treatment Services is committed to protecting your privacy and the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect information obtained through our website: www.eccts.com.
1. Information We Collect
We may collect the following types of information when you visit or interact with our website:
- Personal Information You Provide Voluntarily
- Name, phone number, email address, and any details submitted via contact forms, appointment requests, or newsletter sign-ups.
- Automatically Collected Information
- Non-identifiable data such as IP address, browser type, operating system, pages visited, and time spent on the site via cookies or analytics tools.
2. How We Use Your Information
We may use the information collected for the following purposes:
- To respond to inquiries or requests submitted through the website
- To schedule appointments or follow up on service inquiries
- To send newsletters or updates (with your consent)
- To comply with legal or regulatory requirements
3. Confidentiality & HIPAA Compliance
If you are submitting information related to mental health services or care, please note:
- All clinical information shared with us is treated as confidential and will only be used for treatment, payment, and healthcare operations, in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
- We take appropriate technical, physical, and administrative safeguards to protect client health information from unauthorized access, disclosure, or misuse.
Please do not submit sensitive health information through unsecured web forms. A secured platform will be used for intake or client communication as appropriate.
4. Sharing of Information
We do not sell, rent, or share your personal information with third parties except in the following situations:
- With your explicit consent
- To comply with legal obligations or government requests
- To protect our rights, safety, or property
5. Cookies & Analytics
Our website may use cookies and third-party tools (like Google Analytics) to collect anonymous usage data. This helps us improve the content and navigation of our site. You can manage your cookie preferences through your browser settings.
6. Your Choices
You have the right to:
- Opt out of email communications at any time by clicking “unsubscribe” or email: info@eccts.com
- Request that we correct or delete your personal information
- Contact us with any concerns regarding your data
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites.
8. Updates to This Policy
We may update this Privacy Policy periodically. When we do, we will revise the “Effective Date” at the top of this page. Continued use of the site constitutes acceptance of the updated terms.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Epiphany Counseling, Consulting & Treatment Services
Email: info@eccts.com
Phone: 424-570-6955
Address: 302 W. 5th St. Ste 308 San Pedro, CA 90731